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Terms of Sales

  1. Application of the general conditions of sale

These general conditions of sale apply to any purchase made by an Internet user/natural person (hereinafter "the customer") on the website https://www.laparisiennekbeauty.com (hereinafter "the site") with MK INDUSTRIE (trade name LA PARISINENE K BEAUTY), (hereinafter "the seller"), SARL registered in the Rouen Trade and Companies Register under number 84538791900028, having its registered office at 63 rue Victor Hugo 76320 Caudebec -Les-Elbeuf, which can be contacted by e-mail at the address: contact@laparisiennek.com .

MK INDUSTRIE (trade name: LA PARISIENNE K) reserves the right to adapt or modify the general conditions of sale at any time without prior notice to customers.

The customer acknowledges having read before placing an order the special conditions of sale set out in this document. The version of the general conditions which will apply to your order will be the one appearing on the Laparisiennekbeauty.com site at the time you place the order.

  1. Purpose and Acceptance

These General Terms and Conditions govern the sale by MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) of products to its customers.

The customer is clearly informed and acknowledges that the site is aimed at consumers and that professionals should contact the sales department. Any order placed on the site necessarily implies the customer's unreserved acceptance of these general conditions of sale. The customer agrees to carefully read these General Conditions and accept them, before proceeding to the payment of an order of products placed on the site. These General Conditions are referenced at the bottom of each page of the site by means of a link and must be consulted before placing the order.

The customer is invited to carefully read, download, print the General Conditions and keep a copy. The seller advises the customer to read the General Conditions with each new order, the latest version of the said Conditions applying to any new order of products.

By clicking the button to confirm said order, the customer acknowledges having read, understood and accepted the General Conditions without limitation or condition.

  1. Products: purchase & guarantees

To be able to buy a product, the customer must be at least 18 years old and have the legal capacity or, if he is a minor, be able to justify the agreement of his legal representatives.

The customer will be asked to provide information to identify him by completing the form available on the site. The customer can check on the site in his customer account by identifying himself (if he has created the creation of a customer account when ordering) the status of his order.

The information that the customer provides to MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) when placing an order must be complete, accurate and up-to-date. The seller reserves the right to ask the customer to confirm, by any appropriate means, his identity, his eligibility and the information communicated. MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) undertakes to present the essential characteristics of the products (on the description of each of the product sheets available on the site) and the mandatory information that the customer must receive under applicable law ( in these General Conditions).

The customer agrees to read this information carefully before placing an order on the site. Unless expressly stated otherwise on the site, all products sold by the seller are new and comply with the European legislation in force and the standards applicable in France.

In accordance with article 4 of decree n°78-464 of March 24, 1978, the provisions of the present cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects of the thing sold. . The consumer is expressly informed that MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) is not the producer of the products presented within the framework of the website, within the meaning of law n ° 98-389 of May 19, 1998 and relating to liability for defective products. Consequently, in the event of damage caused to a person or to property by a defect in the product, only the responsibility of the producer of the latter may be sought by the consumer, on the basis of the information appearing on the packaging of the product.

Article L.217-4 of the Consumer Code: “The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. » Article L.217-5 of the Consumer Code: To comply with the contract, the good must: 1° Be suitable for the use usually expected of a similar good and, where applicable: - correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model; - present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling; 2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted.

MK INDUSTRIE is required to deliver a compliant product, that is to say suitable for the expected use of a similar item and corresponding to the description given on the site. This compliance also assumes that the product has the qualities that a buyer can legitimately expect given the public statements made by the seller, including in advertisements and on labels. In the event of a lack of conformity, the customer may request the replacement or repair of the product, at his option. However, if the cost of the customer's choice is clearly disproportionate to the other possible option, taking into account the value of the PRODUCT or the importance of the defect, the SELLER may proceed with a refund, without following the option chosen. by the customer. In the event that a replacement or repair is impossible, the seller undertakes to refund the price paid by the customer for the product within 30 days of receipt of the returned product and in exchange for the return of the product by the customer to the address following: LA PARISIENNE K BEAUTY 63 rue Victor Hugo 76320 Caudebec-Les-Elbeuf.

  1. Confirmation of the order

Once the products have been selected and placed in their basket, the customer must click on the basket and check that the content of their order is correct. If the customer has not done so yet, he will then be prompted to identify himself or register. Once the customer has validated the contents of the basket and has identified/registered, an automatically completed online form will be displayed to them summarizing the price, applicable taxes and, where applicable, shipping costs. delivery. The customer is invited to check the contents of his order (including the quantity, characteristics and references of the products ordered, the billing address, the selected delivery method, the payment method and the price) before validating his content. The customer can then proceed to the payment of the products by following the instructions appearing on the site and provide all the information necessary for the invoicing and the delivery of the products.

Neither the order form that the customer establishes online, nor the acknowledgment of receipt of the order that the seller sends to the customer by e-mail constitutes an invoice. Regardless of the order or payment method used, the customer will receive the original invoice in his customer area on the site. Once you have placed an order, you will receive a confirmation email. If for some reason, LA PARISIENNE K BEAUTY was unable to process the customer's order, the customer will be informed directly by customer service at the email address indicated when placing the order within 72 hours after placing the order. The date of the order is the date on which the seller acknowledges online receipt of the validated payment for the order. The deadlines indicated on the site only begin to run from this date.

  1. Prices and delivery charges

The prices displayed on the site are indicated in euros. Statutory VAT is included. Any change in the legal rate of VAT will automatically be reflected in the price of the products presented on the site, on the date stipulated by the implementing decree. Full payment must be made when ordering. These prices do not take into account the delivery costs, invoiced in addition, and indicated before the final validation of the order.

Prices include in particular value added tax (VAT) at the rate in effect on the date of order. Any modification of the applicable rate may impact the price of the products from the date of entry into force of the new rate. The applicable VAT rate is expressed as a percentage of the value of the product sold. The prices of the seller's suppliers are subject to change. Consequently, the prices indicated on the site may change. They can also be modified in the event of special offers or sales. The prices indicated are valid, except gross error. The applicable price is that indicated on the site on the date on which the order is placed by the customer.

Several delivery methods are offered, their costs are well indicated during the order validation process and the customer is free to choose the delivery method that suits him best, and according to his expectations. Except for gift vouchers which are dematerialized products, La ParisinneK sends this product directly by e-mail to the e-mail address provided during the purchase by the customer after payment.

  1. Products & stocks available

The presentation of the products on the Laparisiennekbeauty.com site is valid as long as it is visible to the customer. The seller does not guarantee the availability of the products at any time. All products are guaranteed new. Also, LA PARISIENNE K BEAUTY Beauty reserves the right to discontinue the sale of any product at any time. The unavailability of a product is in principle indicated on the page of the product concerned by the mention "out of stock".

Customers can also be informed of the restocking of a product by the seller by e-mail, SMS, or any of the brand's social networks. In any case, if the unavailability was not indicated at the time of the order, LA PARISIENNE K BEAUTY undertakes to inform the customer within 72 hours if the product is unavailable. The seller then proceeds to a partial shipment of the available products initially, then undertakes to offer an alternative solution to the customer for the unavailable products: shipment of the rest of the order when the other products are back in stock, proposal of an alternative product of equivalent quality and price, accepted by the customer, a credit note for the amount of the price paid for the item in question, a refund of the amount of the price paid for the item in question at the request of the customer.

  1. Payment method

To pay for the order, the customer has at his disposal several payment methods offered by LA PARISIENNE K BEAUTY. The methods are secure and fast.

In particular, the seller reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. . The customer guarantees to MK INDUSTRIE (trade name: La ParisienenK) that he holds all the authorizations required to use the chosen means of payment.

The seller will take all necessary measures to guarantee the security and confidentiality of the data transmitted online as part of the online payment on the site. It is specified in this respect that all payment information provided on the site is transmitted to the site's bank or Paypal account and is not processed directly on the site.

  1. Shipping and Delivery Terms

The customer must also select the chosen delivery method. During the ordering process, the customer must enter the information necessary for invoicing.

In particular, the customer must clearly indicate all the information relating to the delivery, in particular the exact delivery address, as well as any possible access code to the delivery address. The products are delivered to the address indicated by the consumer on the order form. Tracking of deliveries can, where appropriate, be carried out using the online tracking tools of certain carriers. MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the customer.

MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) makes every effort to ship the order quickly. Packages are shipped within 48 to 72 hours after order confirmation (excluding Saturdays and Sundays or public holidays (in metropolitan France).

The delivery of the order can sometimes go beyond the deadlines communicated due to unforeseen events (total or partial strike in particular of the postal services and means of transport and/or communications). The delivery of the package is made according to the method chosen by the customer when ordering. The customer is responsible for the method chosen. During a home delivery, in case of absence, a delivery notice will be left to the customer, to allow him to pick up his package in his post office.

  1. Proof of transaction and archiving

The computerized registers will be considered as proof of the communications, orders and payments made between the parties. Archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof. Any sale concluded with the customer corresponding to an order for an amount greater than 120 euros including tax will be archived by the seller for a period of ten (10) years in accordance with article L. 213-1 of the consumer code. MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) agrees to archive this information in order to monitor transactions and produce a copy of the contract at the request of the client.

In the event of a dispute, the seller will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.

  1. Right of withdrawal:

According to the Hamon law exceptions to the right of withdrawal:

"Cosmetic and hygiene products and right of withdrawal The Hamon law specifies that goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection are excluded from the right of withdrawal."

The consumer has a period of 14 days from the date of receipt of his order to withdraw.

In accordance with the provisions of Article L 121-23 of the Consumer Code: "The consumer returns or returns the goods to the professional or to a person designated by the latter, without undue delay and, at the latest, within fourteen days of the communication of his decision to withdraw in accordance with Article L. 221-21 , unless the professional offers to recover these goods himself.

The consumer only bears the direct costs of returning the goods , unless the trader agrees to bear them or if he has failed to inform the consumer that these costs are to be borne by him. However, for contracts concluded off-premises, when the goods are delivered to the consumer's home at the time of the conclusion of the contract, the professional recovers the goods at his own expense if they cannot be returned normally by post because of their nature. ".

TERMS

  1. Download the withdrawal form below (bottom of page)
  1. Print the slip
  1. Fill out the form carefully: indicate your surname, first name , and order number
  1. Slip the form into the package
  1. Drop off your package at your post office/relay point and follow its delivery
  1. Return policy

The refund will be made on the same means of payment as that used when ordering provided that the items have been received back at the address.

If the item that the customer has received is defective, the latter must first and before taking any action, inform MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) at the address contact@laparisiennek.com by attaching the order reference and photos of the defect. MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) guarantees the reimbursement of items provided that all items are returned to the following address: LA PARISIENNE K BEAUTY 63 rue Victor Hugo 76320 Caudebec-Les-Elbeuf and that: in the same state that when the customer has received them, this means that the items must not be damaged or opened and the products returned in their original packaging.

If the customer decides to return an item, the shipping costs remain at his expense. After checking the item(s), the seller refunds the order (delivery and return costs are not refunded).

In cases where the items have already been worn, worn or opened, MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) reserves the right not to proceed with the refund for the simple reason that these are items cosmetics (cf right of withdrawal Hamon law).

If a return is made on an order paid for with a gift voucher or credit note, the amount of the item will then be credited back to the gift certificate or credit note in question and cannot be subject to a bank refund.

  1. Intellectual property

All the visual or sound elements of the site www.laparisiennekbeauty.com, (more precisely, the editorial, texts, comments, images, photos and illustrations present on the site www.laparisiennekbeauty.com and official social networks are protected by copyright, trademark and/or patent law.

As such and in accordance with the intellectual property code, any total or partial reproduction is strictly prohibited. These elements are the exclusive property of MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY).

Anyone who publishes a website and wishes to create a direct hypertext link to the SITE must request the seller's authorization in writing. This authorization will in no case be granted definitively. This link must be removed at the seller's request. Hypertext links to the site that use techniques such as framing or insertion by hypertext links (in-line linking) are strictly prohibited.

  1. Computing and Freedoms: personal data

In accordance with the Data-processing law and Freedoms n°78-17 dated January 6, 1978, the customer has a right of access, rectification, modification and suppression concerning his data. He can exercise this right by sending an email to the following email address contact@laparisiennek.com.

The seller collects personal data about its customers on the site, including through cookies. Customers can disable cookies by following the instructions provided by their browser.

The data collected by the seller is used to process orders placed on the site, manage the customer's account, analyze orders and, if the customer has chosen this option, send him commercial prospecting letters, newsletters, offers promotional and/or information on special sales, unless the customer no longer wishes to receive such communications from MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY).

The customer's data is kept confidential by the seller in accordance with its declaration made to the CNIL, for the purposes of the contract, its execution and in compliance with the law.

Customers can unsubscribe at any time by accessing their account or by clicking on the hypertext link provided for this purpose at the bottom of each offer received by email. The data may be communicated, in whole or in part, to the seller's service providers involved in the ordering process.

  1. Applicable right

These General Conditions as well as the relationship between the customer and MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) are governed by French law. In the event of a dispute, only the French courts will be competent.

However, prior to any recourse to the arbitration or state judge, preference will be given to negotiation in a spirit of loyalty and good faith with a view to reaching an amicable agreement when any conflict relating to this contract arises, including relating to its validity.

The party wishing to implement the negotiation process must inform the other party by registered letter with acknowledgment of receipt, indicating the elements of the conflict. If, after a period of fifteen (15) days, the parties are unable to reach an agreement, the dispute will be submitted to the competent jurisdiction designated below.

Throughout the negotiation process and until its outcome, the parties refrain from taking any legal action against each other and for the conflict subject of the negotiation.

By way of exception, the parties are authorized to seize the court of summary proceedings or to seek the pronouncement of an order on request.

A possible action before the court of summary proceedings or the implementation of a procedure on request does not entail on the part of the parties any waiver of the amicable settlement clause, unless expressly agreed otherwise. MK INDUSTRIE (trade name: LA PARISIENNE K BEAUTY) with a capital of 1000€ - SIRET 84538791900028.